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  • Got a question, feature idea, or suggestion? Post it here!
    (Tag your post with “feature-request”, “question”, or “bug”.)

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    Tami LiuT
    @keiflab Glad to hear it’s working after the update, thanks for letting us know!
  • A place to discuss smart home ideas, 3D visualization, or anything Zircon3D-related. Join Our Facebook Group at https://www.facebook.com/groups/zircon3d

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    chrisC
    Hi Mitchell, We don’t have this capability at the moment, but what you’re suggesting is a great idea. Allowing users to add simple 3D primitives (like cubes or basic shapes) to block off areas and attach labels would be very useful in many scenarios. It also aligns well with Zircon3D’s visual philosophy, we intentionally favor simpler, abstract representations to keep data visualization clean and readable, rather than relying on detailed or decorative models. This is something we’ve now added to our roadmap, and we do plan to implement it in a future update. Thanks a lot for taking the time to share the idea, feedback like this really helps shape where the product goes.
  • Official announcements, release notes, and important updates from the Zircon3D team.

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    Tami LiuT
    We’ve released Zircon3D v2.0.6 (2026-01-11) with improvements specifically targeting connect / disconnect toggle issues, which may be more noticeable in setups that use cloud services (for example Nabu Casa). What’s new in v2.0.6: Improved WebSocket stability for unreliable or high-latency network environments Added a built-in log viewer to both the Designer and Viewer to make debugging easier If you’ve experienced frequent connection toggling, please upgrade the Zircon3D Proxy add-on to v2.0.6 - this update should be more stable. ️ If the issue still happens after upgrading: When you see the connection (Wi-Fi) icon switching between connected / disconnected Click the icon to open the Connection Panel Click Debug Info and export the log Share the log with us so we can take a closer look [image: 1768242700839-75f5ede6-5522-4f19-8a1b-2a513d05ddf6-image.png] This new debug information will help us identify environment-specific issues much faster. Thanks to everyone who reported this and helped us improve Zircon3D
  • Step-by-step guides and answers to common questions.
    Zircon3D Docs: https://zircon3d.com/docs
    Youtube: https://www.youtube.com/@Zircon3D
    Facebook: https://www.facebook.com/groups/zircon3d

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    Tami LiuT
    If you would like to cancel your Zircon3D subscription and remove your saved payment method, please follow the steps below. Step 1 – Log in and Open the Console Go to https://zircon3d.com Click the Console button at the top right. Log in to your account if prompted. [image: 1771183102793-e8f3cbb8-8182-4703-b1bd-aa4622a3b5e6-image.png] Step 2 – Go to Billing In the left sidebar, click Billing. You will see your current subscription plan. Click the Update Plan button. [image: 1771183119158-b25fd2c3-09bf-41f0-9dcf-8142a4eef08a-image.png] Step 3 – Cancel Subscription or Remove Card (Stripe Page) After clicking Update Plan, you will be redirected to the secure Stripe Billing Portal. From there, you can: Cancel Subscription Click Cancel subscription Confirm the cancellation Your subscription will remain active until the end of your current billing period. Remove Payment Method Under Payment Methods, click the ⋯ (three dots) next to your card Select Delete If multiple cards are saved, you can remove them individually. [image: 1771183155472-ae5214b4-0c16-4945-b631-5cb899b0da23-image.png] Important Notes Subscription cancellations take effect at the end of your current billing cycle. Removing your card does not automatically cancel your subscription - please make sure to cancel first if that is your intention. All billing operations are securely handled by Stripe. If you encounter any issues, please contact us as support@lichr.com and we’ll be happy to assist.
  • Blog posts, use cases, and stories from the Zircon3D community.

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    Tami LiuT
    Design decisions, technology choices, and what to expect on mobile and tablets Zircon3D is often described as “fast” or “smooth,” but that performance is not accidental. It is the result of deliberate architectural and technical choices made from the very beginning of the project. This article explains why Zircon3D performs the way it does, what technologies make it possible, and why certain interactions especially on phones and tablets are currently more limited, even though the core system itself remains highly performant. A real-time system, not a rendering pipeline Many traditional 3D tools follow a render-first workflow: Design → export → render → view Any change requires reprocessing the entire scene Zircon3D follows a different approach. It is built as a real-time visualization engine, where: The 3D scene is always live Data changes update the scene incrementally There is no export or re-render cycle This is a fundamental reason why interactions feel immediate and responsive. GPU-accelerated rendering with WebGL At its core, Zircon3D runs on a GPU-accelerated WebGL rendering pipeline, which means: Heavy visual work is handled by the graphics card, not the CPU Large scenes remain interactive even with live data updates Animations, lighting, and heatmaps are computed efficiently Rather than relying on pre-rendered images or static textures, Zircon3D renders geometry and visual states dynamically, frame by frame. This is what allows: Smooth camera movement Real-time device state changes Continuous heatmap updates without freezing the UI Data-oriented scene design Zircon3D does not treat the 3D view as a decorative layer. The scene is directly driven by structured data, including: Rooms and spaces Devices and sensors Live state updates from Home Assistant Only the parts of the scene that actually change are updated. This avoids unnecessary recalculation and keeps performance predictable, even as systems grow. Separation of interaction logic and rendering Another key performance factor is architectural separation: Rendering logic is isolated from UI logic State updates are carefully scoped Expensive operations are minimized during interaction This makes actions like: Dragging objects Rotating the view Zooming in and out feel smooth and consistent, even on modest hardware. Why mobile and tablet interactions are currently more limited Zircon3D’s core engine performs well on phones and tablets. However, interaction is a separate challenge from rendering performance. On desktop: Mouse and keyboard provide precise control Complex gestures are easy to distinguish On mobile and tablets: Fingers are less precise Gestures overlap (drag vs pan vs rotate) Screen space is limited Accidental input is more likely Rather than shipping a compromised or frustrating editing experience, Zircon3D currently focuses mobile and tablet usage on: Viewing Monitoring Light interaction This is a deliberate design choice, not a technical limitation of the engine itself. Roadmap: hand-friendly interaction on tablets Tablet-first interaction requires different design thinking. Zircon3D’s roadmap includes: Larger, touch-optimized interaction zones Gesture-aware tools designed specifically for fingers Reduced precision requirements for placement and control Editing modes tailored for tablet usage rather than adapted from desktop This work is planned as a dedicated tablet experience, not a scaled-down desktop UI. High performance as a long-term commitment Performance in Zircon3D is not a one-time optimization. It is a guiding principle that affects: Rendering architecture Data flow design UI structure Feature decisions This is why Zircon3D can: Scale from small homes to complex environments Handle real-time data without freezing Remain responsive even as features grow In summary Zircon3D is high-performance because it is: A real-time system, not a static renderer GPU-accelerated by design Data-driven at its core Architected to minimize unnecessary work While editing on phones and tablets is currently limited by interaction constraints, the underlying engine is already capable and a tablet-friendly, hand-first experience is actively planned. Zircon3D is built not just to look good today, but to remain fast, reliable, and scalable as your system grows.