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Zircon3D

Zircon3D

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  2. Tutorials & FAQ
  3. How to Unsubscribe and Remove Your Card Information

How to Unsubscribe and Remove Your Card Information

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  • Tami LiuT
    Tami LiuT
    Tami Liu
    wrote on last edited by
    #1

    If you would like to cancel your Zircon3D subscription and remove your saved payment method, please follow the steps below.


    Step 1 – Log in and Open the Console

    1. Go to https://zircon3d.com
    2. Click the Console button at the top right.
    3. Log in to your account if prompted.

    e8f3cbb8-8182-4703-b1bd-aa4622a3b5e6-image.png


    Step 2 – Go to Billing

    1. In the left sidebar, click Billing.
    2. You will see your current subscription plan.
    3. Click the Update Plan button.

    b25fd2c3-09bf-41f0-9dcf-8142a4eef08a-image.png


    Step 3 – Cancel Subscription or Remove Card (Stripe Page)

    After clicking Update Plan, you will be redirected to the secure Stripe Billing Portal.

    From there, you can:

    Cancel Subscription

    • Click Cancel subscription
    • Confirm the cancellation

    Your subscription will remain active until the end of your current billing period.

    Remove Payment Method

    • Under Payment Methods, click the ⋯ (three dots) next to your card
    • Select Delete

    If multiple cards are saved, you can remove them individually.

    ae5214b4-0c16-4945-b631-5cb899b0da23-image.png


    Important Notes

    • Subscription cancellations take effect at the end of your current billing cycle.
    • Removing your card does not automatically cancel your subscription - please make sure to cancel first if that is your intention.
    • All billing operations are securely handled by Stripe.

    If you encounter any issues, please contact us as support@lichr.com and we’ll be happy to assist.

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